Tuesday, October 26, 2010

Meet the Team

Meet the Intestate Battery Team. We have been making improvments to our office but this does not mean we have changed our staff. We know that our staff is a critical component to our success in being able to deliver outstanding service to our customers.

The only staff changes were do to personal reasons. Garry the old Branch manager still is part of the Interstate Battery Family working in Las Vegas now to be closer to family. Jessica moved to Phoenix but she has moved there and back several times in the past few years. You never know she may still come back...

So here is the team we are working with right now...

Jeffrey Rands
General Manager

Jeff has been involved with batteries since he was a small child. His father used to own the Mohave County territory as well as the Las Vegas market. When his father asked if he was interested in moving to Lake Havasu and taking on the family business he was very excited. He thinks that Lake Havasu is a beautiful place to live, has friendly people, and enjoys the community. He comes to the team with an MBA and a drive to focus on the service delivered to our customers.



Brenda Rands
Office Manager

Brenda has worked in several different industries ranging from the US Army to telecommunications. She was very excided about the opportunity to work at Interstate Batteries as our office manager. She handles the daily routing of calls, dispatch management, and clerical duties. You will probably reach her if you give us a call. She is very friendly and eager to assist you on your battery needs.



Ken
Route Sales Manager

Ken has been with Interstate Batteries for over 5 years now. He is part of the family. Typically he is not at the office and is out in the field with our route truck servicing customers all over the Mohave County. He has a drive to make sure the customer has the right battery for their application and will work day and night to make sure we have it for our customers.


Mike
Service Technician

Mike has been in this building since it was the old Lightning Battery building. You probably already know him as he has been here forever. He has a great background working with alternators, starters, and batteries. He usually will be doing the installations here and is able to test other aspects of your electrical system. He is very good at installing in RV’s, Gem Carts, Golf Carts, and so on.


Travis
Service Technician

Travis is the newest member to our team. He comes with 2 years of battery experience in California so he knows the drill. With this background it made him a great addition to the team. He is able to do installations, deliver batteries, and handle any customer questions which come up.


Frank
(CGO) Chief Greeting Officer

Frank has been with the team since birth. He was excited to move to Lake Havasu as well since this means he can go to the office almost everyday. He occasionally will take a day off when Brenda is not in the office and make sure she is doing ok. He likes to greet everyone as they come in and always wants to play. He is a great addition to the team reminding us to not take life to seriously.


 
We look forward to seeing you at our shop or giving us a call.


Interstate Batteries
2000 W Acoma Blvd
Lake Havasu City, AZ 86403
928-453-7511
http://www.ibslhc.com/

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