Tuesday, October 26, 2010

Meet the Team

Meet the Intestate Battery Team. We have been making improvments to our office but this does not mean we have changed our staff. We know that our staff is a critical component to our success in being able to deliver outstanding service to our customers.

The only staff changes were do to personal reasons. Garry the old Branch manager still is part of the Interstate Battery Family working in Las Vegas now to be closer to family. Jessica moved to Phoenix but she has moved there and back several times in the past few years. You never know she may still come back...

So here is the team we are working with right now...

Jeffrey Rands
General Manager

Jeff has been involved with batteries since he was a small child. His father used to own the Mohave County territory as well as the Las Vegas market. When his father asked if he was interested in moving to Lake Havasu and taking on the family business he was very excited. He thinks that Lake Havasu is a beautiful place to live, has friendly people, and enjoys the community. He comes to the team with an MBA and a drive to focus on the service delivered to our customers.



Brenda Rands
Office Manager

Brenda has worked in several different industries ranging from the US Army to telecommunications. She was very excided about the opportunity to work at Interstate Batteries as our office manager. She handles the daily routing of calls, dispatch management, and clerical duties. You will probably reach her if you give us a call. She is very friendly and eager to assist you on your battery needs.



Ken
Route Sales Manager

Ken has been with Interstate Batteries for over 5 years now. He is part of the family. Typically he is not at the office and is out in the field with our route truck servicing customers all over the Mohave County. He has a drive to make sure the customer has the right battery for their application and will work day and night to make sure we have it for our customers.


Mike
Service Technician

Mike has been in this building since it was the old Lightning Battery building. You probably already know him as he has been here forever. He has a great background working with alternators, starters, and batteries. He usually will be doing the installations here and is able to test other aspects of your electrical system. He is very good at installing in RV’s, Gem Carts, Golf Carts, and so on.


Travis
Service Technician

Travis is the newest member to our team. He comes with 2 years of battery experience in California so he knows the drill. With this background it made him a great addition to the team. He is able to do installations, deliver batteries, and handle any customer questions which come up.


Frank
(CGO) Chief Greeting Officer

Frank has been with the team since birth. He was excited to move to Lake Havasu as well since this means he can go to the office almost everyday. He occasionally will take a day off when Brenda is not in the office and make sure she is doing ok. He likes to greet everyone as they come in and always wants to play. He is a great addition to the team reminding us to not take life to seriously.


 
We look forward to seeing you at our shop or giving us a call.


Interstate Batteries
2000 W Acoma Blvd
Lake Havasu City, AZ 86403
928-453-7511
http://www.ibslhc.com/

Monday, October 25, 2010

New Route Truck

Interstate Batteries wants to Serve you Better!

So we are pushing hard to have better service. To be able to take care of all of our customers we decided to get an additional truck for our fleet. This Ford 550 Super Duty truck seemed to be the right fit. It is able to hold enough batteries that we are able to do hot shot service off of it, smaller route service, and works when we have our larger route truck down for scheduled maintenance.




We are excited to get this truck in full service. After only 2 test runs on routes it seems to fit the bill. We are very conscious of the fact that you can not wait for a battery. With this addition we are better able to serve your needs and get batteries out to you more effectively. This will also help with making sure we are able to rotate batteries. By rotating batteries we are able to ensure a fresh battery is installed every time! Someone may ask why this matters. Well if a battery sits on the shelf it will slowly discharge. Batteries also "like" to be used. What that means is the chemical reaction in the battery from use actually will help it last longer. So with us making sure they are fresh and charged up it simulates usage to the battery making sure when it is installed your vehicle will get the top quality product that we are selling.

Interstate Batteries of Lake Havasu

2000 W. Acoma Blvd.
Lake Havasu City, AZ 86403
928-453-7511
http://www.ibslhc.com/

(Across from the College, next to Michael Allen Furniture)

Need a map of our location click here! - http://maps.google.com/maps?hl=en&source=hp&ie=UTF8&q=Interstate+Batteries+of+Lake+Havasu&fb=1&gl=us&hq=Interstate+Batteries+of+Lake+Havasu&hnear=Lake+Havasu+City,+AZ&ei=t26pS67CKYqejAOvv7j9Cw&ved=0CCEQpQY&view=map&cid=1948076270192780560&iwloc=A&sa=X

Interstate Batteries is the #1 Replacement battery in the country. We have automotive (New/Blemished/Used), Truck, RV, Marine, Commercial, Golf Cart, Motorcycle, Gel, Wheelchair, UPS, and more! Typically we have the battery available in stock. They come with a NATIONAL WARRANTY with dealers in every county in the United States.

We have a professional staff that can assist you with any of your battery needs, including installation (yes RV’s are included)!!! We take pride in our work and want to make sure we serve the Lake Havasu community properly. Feel free to drop by even if you only have questions! We look forward to working with you!

928-453-7511

Tuesday, October 12, 2010

Muscular Dystrophy Association (MDA) Lock-up

Please Help Me!!! I have been arrested and will be put in jail for the Muscular Dystrophy Association (MDA) Lock-up. Don’t even bother asking what crime I have committed – it’s not really that important. I just have to raise my bail of $1,600 before the Lock-Up and they will go easy on me, but I need your financial assistance to post my bond.


Go to this link to help me stay out of Jail.
https://www.joinmda.org/lakehavasulu2010/ibslh

Your 100% tax-deductible donation will help MDA continue research into the cause and the possible cure of the 43 neuromuscular diseases they cover. Your support of the MDA Lock-Up will also help MDA provide medical equipment, clinic visits, support groups and a magical week of MDA Summer Camp for the families served by the Association in our local area.

https://www.joinmda.org/lakehavasulu2010/ibslh

My wife and I have been doing charity work with the MDA for several years. For the past few years we have been helping with the MDA motorcycle run in Salt Lake City and are pleased to be a part of this event. Please help us send some of these children to camp.